Privacy Policy

Effective Date: 01/01/2025

Last Updated: 07/10/2025

Moreteller™ (“Platform”), owned and operated by Itump, Inc. (“Parent Company”), in partnership with Paytrea™ (“Sister Company”), respects your privacy and is committed to protecting the personal and business information you share with us. This Privacy Policy explains how we collect, use, share, and protect your information.

By using the Platform, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect information to deliver our services effectively, customize your experience, and comply with legal requirements. This may include:

1.1 Personal Information

Name, email address, phone number, billing address
Business name, registration details, and tax identification numbers
Payment method information (e.g., credit card or bank account details)

1.2 Business & Transaction Data

Sales and payment history
Products or services offered
Customer booking and appointment data
Payment processor account details (e.g., Stripe, Paytrea, Square)

1.3 Technical & Usage Information

IP address and browser type
Device and operating system information
Login data and activity logs
Cookies and tracking pixels for analytics and marketing

2. How We Use Your Information

We use your information to:

1. Provide, maintain, and improve the Platform and related services

2. Process transactions and payments through supported payment processors

3. Create, manage, and optimize your website, funnels, AI agents, and POS tools

4. Communicate with you regarding updates, security, and service notifications

5. Prevent fraudulent transactions and comply with legal obligations

6. Conduct analytics to improve service performance and user experience

7. Send promotional content and offers (with your consent where required by law)

3. Sharing Your Information

We may share your information only as necessary to provide services and comply with regulations:

With payment processors (e.g., Stripe, Paytrea, Square) to process transactions
With service providers (e.g., hosting, analytics, design contractors) under strict confidentiality agreements
With law enforcement or regulators where required by applicable laws
With affiliates (Itump, Paytrea) for integrated services and shared infrastructure

We do not sell your personal information to third parties.

4. Data Storage & Security

We may share your information only as necessary to provide services and comply with regulations:

We store your data on secure servers in the United States (and other jurisdictions as required).
We use encryption (SSL/TLS) for data transmission and PCI-compliant systems for payment data.
While we follow industry best practices, no system is 100% secure. You are responsible for maintaining the confidentiality of your account credentials.

5. Data Retention

We retain your personal and business data as long as your account is active or as required to:

Fulfill our contractual obligations
Comply with legal and tax requirements
Resolve disputes and enforce agreements

Once your account is closed, we may retain limited data for compliance and audit purposes.

6. Cookies & Tracking

We use cookies, tracking pixels, and analytics tools (e.g., Google Analytics) to:

Monitor platform usage
Improve website and service performance
Deliver relevant ads and marketing messages

You may disable cookies in your browser settings, but some features of the Platform may not function properly.

7. Your Privacy Rights

Depending on your jurisdiction, you may have rights to:

Access and request a copy of your data
Correct inaccurate information
Request deletion of your personal data
Restrict or object to certain processing activities

To exercise these rights, email [email protected].

8. Third-Party Services

Moreteller integrates with third-party services such as Stripe and Paytrea. Your use of those services is subject to their own privacy policies and terms, which we encourage you to review.

9. Children’s Privacy

Our Platform is not intended for individuals under 18 years of age. We do not knowingly collect information from minors. If we learn we have inadvertently collected data from a minor, we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted with a new “Last Updated” date. Continued use of the Platform constitutes acceptance of the updated policy.